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Return Window:
Returns are accepted within 15 days of the original delivery date. -
Eligibility for Refunds:
To qualify for a 100% refund, at least 95% of the original product must be returned in its original packaging. -
How to Request a Return:
Please email us at support@productoscomoencasa.com with your order number, reason for return, and photos if applicable. -
Refund Processing:
Refunds will be processed back to your original method of payment within 5–7 business days after receiving the returned product. -
Non-Returnable Items:
Perishable goods that are completely consumed or significantly damaged by the customer are not eligible for return.